Privacy policy
This Privacy Policy describes how Gigi webshop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from verygigi.be (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Privacy Policy for Gigi
By using certain parts of this site or subscribing to our newsletter, you provide information that allows us to identify you as an individual. This information is only used to deliver our services and share information with you, with your explicit consent.
Your personal data is processed in accordance with the provisions of the European General Data Protection Regulation (GDPR).
This privacy policy applies to the services of Champs, Cats & Fire (Gigi). We are not responsible for the privacy policies of other websites or sources linked to our site, but we include links to them so you can find the necessary information.
By using this website, you accept this privacy policy.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
You always have the right to:
• Access and review your stored personal data,
• Request changes to your data,
• Request that your data be deleted.
These requests can apply to one or more entries in our various databases.
You may also ask to be removed from all databases. In this case, you will be “forgotten” and no longer contacted in any way.
If you make changes or deletions yourself, they are effective immediately. If you request changes to be made, these will be handled as soon as possible, and no later than within 30 days.
HOW TO EXERCISE YOUR RIGHTS
You can exercise your rights by clicking a link at the bottom of the newsletter or by sending a simple request by email to hello@verygigi.com. You may also use our contact form.
Please include the following details:
• First and last name of the person whose data you wish to change or delete,
• Email address of the person whose data you wish to change or delete,
• Details of the changes you would like or confirmation that you want the data deleted.
HOW WE PROCESS YOUR DATA
The data controller is:
• Champs, Cats & Fire (Gigi)
• Eksterveldlaan 85, 2820 Bonheiden
• hello@verygigi.com
Your personal data is processed by the following data processors (who also comply with GDPR regulations):
• Champs, Cats & Fire (Gigi)
• Eksterveldlaan 85, 2820 Bonheiden
• hello@verygigi.com
For sending e-newsletters, we use Mailchimp, based in the U.S.A. By subscribing to our newsletter, you agree to Mailchimp’s terms. We have agreements in place to protect your personal data.
Squarespace is used for product purchases, where your data is processed and securely stored.
For website usage analysis, we use Google Analytics, which collects information anonymously. This data is not shared with Google or used for marketing purposes.
DATA COLLECTED
Only personal data necessary to fulfill specific parts of our service or to provide information is collected. This may include:
• First and last name,
• Email address,
• Residential address,
• Business address,
• Telephone number,
• VAT number.
In forms, required information is usually marked with an asterisk (*) and is needed to provide the requested service. Additional, non-required information is optional, and you choose whether to fill it in.
No marketing profiles are created based on the data provided or cookies set.
WHY WE STORE YOUR PERSONAL DATA
Your personal data is used for specific purposes (and only those purposes) based on the following legal grounds:
• Contact Form: To respond to your inquiry.
• Newsletter Subscription: To occasionally send you newsletters with offers or information of interest (consent of the individual).
• Purchase Form: To process your purchase, deliver the products you ordered, and suggest other products that may interest you.
• Brochure Request: To send you the brochure (fulfilling a request).
An exception to this can only be made with your explicit consent.
DATA RETENTION
Personal data is stored as long as necessary to provide the service you activated or consented to. Data is retained for a maximum of 5 years from the last use.
SHARING YOUR DATA WITH THIRD PARTIES
Your personal data is not shared with third parties. We only use services that process personal data if we have a processing agreement with them, they are necessary for our services, and they ensure secure storage of personal data, guaranteeing your privacy.
Data is only shared when necessary for the purpose for which you provided it (sending newsletters, processing purchases) or if legally required (e.g., in the context of a legal investigation).
A third party may be used for:
• IT infrastructure management (e.g., booking or sales software),
• Creating and distributing newsletters and invitations.
If you provide explicit consent, your data may be shared with third parties, such as [third party names]. You have the right to withdraw this consent at any time without affecting the legality of prior processing.
We do not share personal data with parties outside the EU, except for Mailchimp and Google.
MINORS
We only process personal data of minors (persons under 16) with written consent from a parent or legal representative.
Or
We have no intention of collecting data about website visitors under 16, even with parental consent. We cannot, however, verify a visitor’s age. Please be involved in your child’s online activities to prevent data collection by us or our partners.
DATA SECURITY
The computers and internet connections where your personal data is stored and transported are securely protected against hacking, malware, and misuse. Access to computers and the network is password-protected.
Everyone at Champs, Cats & Fire (Gigi) who may view or access your personal data is bound to confidentiality.
Backups of personal data are created to allow recovery in case of physical or technical incidents.
All Champs, Cats & Fire (Gigi) employees are informed of the importance of data protection and privacy.
AUTOMATIC STORAGE OF NON-PERSONAL DATA
When you visit this website, non-personal data is automatically collected about site usage. This data is anonymous (your IP address is not stored). We analyze this information with Google Analytics to improve our site; however, no personal information is stored or shared with Google or other third parties.
COOKIES
This website uses functional and analytical cookies anonymously. Please read our cookie policy for more details.
To summarize: functional cookies improve our website’s functionality, and analytical cookies provide insight into how the site is used. No personal data is collected or shared, and cookies are not used for marketing or advertising. You can disable cookies in your browser settings or delete them.
FACEBOOK, TWITTER, AND OTHER SOCIAL MEDIA
Our site includes social media share buttons. The code behind these buttons places a cookie on your device when used. The privacy rules of the respective social networks apply here. We have no control over and take no responsibility for what these networks do with your personal data.
CHANGES
This privacy policy may change. We update the rules to protect your privacy and handle your data transparently. Check back periodically. The latest update was on April 9, 2021.
IF SOMETHING GOES WRONG…
We take care to secure your data. If something goes wrong, we will notify you as soon as possible and work to minimize any damage. We are not liable for damages caused by data leaks or theft.
COMPLAINTS
If you have complaints about our use of your data despite our precautions, contact hello@verygigi.com, and we’ll work on a solution.
For more information on complaint procedures, visit the following sites: Privacy Commission, Flemish Supervisory Commission.