We want to ensure your Gigi pieces fit perfectly! For rings, check our Ring Size Guide on the product page or use a ring you already own to measure your size. For bracelets and necklaces, refer to our sizing chart or contact us if you need help. Remember, you can also consult our guide for measuring your wrist or neck for an exact fit.

At Gigi, we prioritize quality. Our jewelry is crafted primarily from 925 sterling silver designed to be durable yet beautiful. We also feature semi-precious stones like onyx, agate, and lapis, along with lustrous pearls.

To keep your jewelry in top shape, avoid exposure to harsh chemicals, water, and excessive sunlight. We recommend gently polishing your pieces with a soft cloth to maintain their shine. Store them in a cool, dry place when not in use, ideally in a soft pouch or jewelry box. For detailed cleaning tips, check our Jewelry Care page.

Yes! Gigi offers engraving options on selected pieces. We use the classic Courier New font for a clean, timeless look. Add a personal touch by selecting engraving at checkout. For more guidance, visit our Engraving Guide.

We want you to love your Gigi jewelry! If you’re not fully satisfied, you can return most items within 14 days of receiving your order, provided they’re unworn and in their original packaging. Please note that personalized or engraved pieces are final sale. Visit our Returns & Refunds page for more details.

Shipping times vary based on your location. Typically, we dispatch orders within 2-3 business days. You’ll receive a tracking number once your order ships. Estimated delivery times are displayed at checkout.

Not quite worldwide—yet! Gigi jewelry is currently available for delivery within Europe only. Shipping costs and delivery times vary by country, and any applicable customs fees are on the buyer.

Once your order is shipped, we’ll send a tracking number via email. You can use this to check the status of your delivery.

We take quality seriously! If your jewelry arrives damaged or you notice a defect, contact us within 7 days with your order number and a photo. We’ll work with you to replace or repair the item.

We’d love to help! For any questions, feel free to reach out at hello@verygigi.com or via our Contact Us form on the website. We’ll get back to you within 24-48 hours.